Operating Council

Claudia Davis Adamson

Head of Small Business Banking

Claudia Adamson is the head of small business banking for Truist Financial Corporation, a purpose-driven financial services organization committed to inspiring and building better lives and communities. As part of the Consumer and Small Business Banking leadership team, Adamson leads the team serving small business clients with personalized advice and specialized financial solutions delivered through caring partnerships within the most attractive growth markets in the U.S.

In her role, Adamson oversees strategic execution for all areas of small business banking including deposits, lending, and payments solutions; data and analytics, operations and governance, and client experience for more than 1.2 million small business clients through a multi-channel approach. She joined Truist in June 2025 and is a member of Truist’s Operating Council.

Adamson has more than 20 years of experience focusing on small and midsize enterprise, middle market and large corporate sector clients. Prior to joining Truist, she served as managing director, U.S. head of business banking, and as part of the executive committee for the U.S. commercial bank at HSBC. During her 10-year tenure, she also served as regional executive of corporate banking and U.S. head of sales intelligence for U.S. commercial banking along with championing culture and employee engagement as U.S. head of people excellence. Previously, she served as director and regional executive for London corporate banking at Barclays. 

Adamson’s experience includes leveraging technology to enhance client outcomes and drive efficiency; digital transformation, including the deployment of a virtual business banker model and other digital-first strategies; and data analytics and sales intelligence to drive revenue growth.

Adamson holds a bachelor’s in mathematics and computer science from Converse University and studied at the London Business School.

In alignment with the Truist purpose to inspire and build better lives and communities, Adamson’s personal purpose is to create an environment where everyone thrives and contributes to transformative growth — for themselves, their communities and the broader economy.

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