Media Contacts

If you’re a member of the working press and have a question or request, our Truist media relations team is committed to responding to your inquiry in a timely manner. Please contact us via email at one of the emails below and we’ll get back to you soon.

For all other questions and concerns, please note that your request will be significantly delayed through the media relations team below. We would recommend the following avenues to best address your request:
 

• BB&T clients can find help through 800-BANK-BBT (800-226-5228) or our Contact Us page. For those who want share a concern or complaint, please contact us at: ClientResolution@Truist.com.
• SunTrust clients can find help by calling 800-SUNTRUST (800-786-8787) or visiting the SunTrust Customer Service Center. For those who want to share a concern or complaint, please contact us at: ClientResolution@Truist.com.
• For marketing and sponsorship inquiries and solicitations, please contact us at: sponsorships@truist.com.