Executive Leadership

Dontá L. Wilson

Dontá Wilson is chief digital and client experience officer and a member of the executive leadership team for Truist Financial Corporation. Wilson oversees client experience strategy, client insights and analytics, culture alignment and activation, data science, digital banking, digital sales, digital strategy and innovation, digital transformation, enterprise operations and global services, experience design and research, intelligent automation, marketing, omnichannel strategy, sales optimization, and corporate venture capital investments through Truist Ventures. 

Wilson has served in various leadership roles during his more than 20-year career at Truist and BB&T. He was named chief digital and client experience officer at BB&T in 2018 and remained in that role after the merger of equals between BB&T Corporation and SunTrust Banks Inc., which created Truist Financial Corporation in December 2019. He was appointed to the BB&T Executive Management team and named chief client experience officer in 2016. Prior to that, he was named group/state president of the Atlanta-based Georgia region in 2014, group/state president of the Alabama region in 2009, and regional president for the Battlefield Northern Virginia region in 2005. He began his career at BB&T in bank operations in October 1995 while in college.

Passionate about being active in his community, Wilson serves on many nonprofit, education, and community service boards. Currently, he is founder and board member of I Am My Brother's Keeper inner city mentor program, serves on the board of trustees of the University of North Carolina at Charlotte, and is on the board of Samaritan's Feet. Wilson is a member of World 50/Executive 50, Executive Leadership Council, Sigma Pi Phi (Boule), and Kappa Alpha Psi Inc.

Wilson earned his bachelor's degree in management from the University of North Carolina at Charlotte and an MBA from the University of Maryland. He is also a graduate of the Tuck Executive Program at the Tuck School of Business at Dartmouth and the BB&T Banking School at Wake Forest University, Winston-Salem, North Carolina.